Product Designer / Design Operation Staff / Design System

Product Designer with more than 5 years of experience crafting digital products and design systems with experience in Banking, startups and recently in artificial intelligence

<aside> ✉️ [email protected]

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Skills

💡 Product Design

💡 UX/UI Design

💡 Design Ops

💡 Designs Systems

💡 Analytical mind

💡 Interaction Design

Technologies

⚙️ HMTL

⚙️ CSS

⚙️ Bootstrap

⚙️ Scss

⚙️ Jr Javascript

⚙️ GitHub

Languages

🇪🇸 Spanish Native

🇬🇧 English Professional

Work Experience

Product Designer

Circulo de Crédito (Bank and finances) , Remote | Mar. 2024 - Currently

• I lead the design, development, and continuous improvement of our B2C app focused on financial product sales. My work spans from initial research to design handoffs to development, following a Design Thinking methodology and fostering close collaboration between both teams. As a result of implemented improvements, we've achieved a 30% increase in conversion rate and a 12% reduction in bounce rate.

Product Designer / Design Operation Staff

Scotiabank Colpatria (Bank and finances) , Remote | Aug. 2022 - Dec 2023

• Led the improvement and creation of user experience for financial products such as credit cards, loans, and savings accounts. From customer acquisition to ongoing satisfaction metrics tracking, ensuring a consistent and optimized experience. Adapted and maintained the global Canva Design System for the Colombian market and led UX team trainings to improve communication and reduce technical debt.

<aside> ⚡ As a UX Engineer, my goal was to ensure a meaningful user experience in the bank's digital product originators. In addition, as Design Operations Staff, I complemented my work by validating and implementing new components in the Canva design system, optimizing the workflow of the other designers.

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UX/UI Semi-Senior Designer

Serempre*, Bogota | 2022 - 2023*

• UX/UI Consultant with a proven track record of designing and enhancing digital products for global brands like Budweiser, Corona, and Cusqueña. I collaborated closely with stakeholders to define project scope, estimate efforts, and guarantee a user-centric approach.

UX/UI Designer